SHIPPING AND DELIVERY POLICIES

 

Domestic Shipping

All orders are shipped via USPS.  FREE SHIPPING ON ORDERS OVER $100.  We offer standard shipping which takes approximately 3-5 days..  You also have the option of selecting priority shipping, for our sole mates that desire to have their orders within a time sensitive period.  Priority shipping, ships within 1-2 days  . Overnight shipping is also available upon request. In order to utilize the overnight shipping service, please contact the boutique to coordinate these services. 

 

Once we receive your order, we may require additional information to verify the transaction. If additional information is required, you will be contacted via email or phone; please provide a valid phone number/email address that we may contact you in case of any issues or delays regarding your order. In the case that additional information is required your order will be held until we receive your verification. We reserve the right to cancel any order due to potential fraud.  

We will provide a USPS tracking number once your order is shipped. In case of loss, please contact USPS and provide your tracking number for all claims.  After a tracking number is provided, you will be 100% responsible if your package is lost, stolen, or missing. No refunds will be issued.  We stand behind our exceptional customer service and will ensure that we create a lasting impression. 

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Tracking          
Once your order has shipped you will receive a tracking number via the email you provided to us with your order. You can use the tracking number to locate your package. If you misplace your tracking number, feel free to contact us and one of our fellow sole mates will retrieve that information for you.

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Delayed Shipping
Please be aware that once we have shipped your package there may be shipping delays due to holidays or other circumstances beyond our control. These cases are rare but relevant.